Shipping

All of our art prints are made-to-print.

Processing:

All orders will be processed and sent out within 3 business days, unless otherwise specified.

Shipping:

Orders are shipped with the different couriers such as UPS/DHL/Fedex/SF-Express , depending on the destination, you will be notified at checkout page for the recommended courier to deliver your art print . Orders will be processed in 3 business days unless otherwise specified.

Packaging:

– All art prints are custom framed by hand and packaged in a carton gift box

Shipment Tracking:

A tracking number will be sent to you as soon as your package has shipped.

Track your artwork here.

Return

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 14 days of the original purchase of the product.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 14 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

  • By email: return@vzow.com

Send the product with its original packing and the receipt or proof of purchase and the RMN number, to:

13/F ,Winning Centre, 46-48 Wyndham Street ,Central ,Hong Kong

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from VZOW.

Contact us

If you have any questions about our Shipping and Returns procedures, please contact us at cs@vzow.com